Below are some common issues and troubleshooting tips you can try. If these simple suggestions don’t resolve your problem, call Bi-State Appliance Service for expert assistance.

Microwave Repair

Microwave Repair 

1. Microwave Not Heating
    •    Make sure the door is closing completely and the latch is secure.
    •    Try heating a cup of water for 1–2 minutes to test function.
    •    If it still doesn’t heat, the magnetron or diode may need professional service.

2. Turntable Not Spinning
    •    Check that the glass tray is seated correctly on the support ring.
    •    Remove any debris or obstructions under the turntable.
    •    Ensure the turntable motor isn’t jammed or broken.

3. Buttons or Display Not Working
    •    Unplug the unit for 2–3 minutes to reset it.
    •    If only certain buttons fail, the touchpad or control board may be faulty.
    •    Check for moisture buildup behind the control panel.

4. Microwave Making Unusual Noises
    •    Make sure no metal or foil is inside.
    •    Inspect the turntable and fan area for loose items.
    •    Loud buzzing or humming may indicate a failing magnetron.

5. Sparking or Arcing Inside
    •    Turn off the microwave immediately.
    •    Remove any metal, foil, or utensils.
    •    Inspect the waveguide cover for burns or damage.
    •    Do not operate again until a technician has inspected it.

Note: If these troubleshooting tips don’t fix the problem, it’s time to call Bi-State Appliance Service. Our certified technicians can quickly diagnose and repair any refrigeration issue to prevent food spoilage and costly damage. If your issue isn’t listed, we recommend calling our professionals. We can guide you through simple troubleshooting over the phone and help determine if a service visit is needed.